A crisis is basically any situation that is expected to bring about unstable and dangerous circumstances in the community. Such events are known to be detrimental changes in the economic, societal, political, security and environmental affairs as well. The effects are especially catastrophic when the ordeal happens abruptly. Campuses are most prone to such activities since they accommodate young, vigilant and easily impressionable individuals. Campus crisis planning is best done early in time.
Planning and management of such dire situations is very important. It is basically any activity carried out with designs of limiting the damages caused by the catastrophe. The planning occurs in advance as to reduce the effects of catastrophe. Management on the other hand is after the event has taken place and consequences have arrived. These management measures are supposed to protect stake holders from the dangers.
Calamities vary from one place to another. The major kinds however range from technological, workplace, organizational, malevolence, rumors and confrontational catastrophe as well. Solutions for one problem might not work for the other. It is crucial therefore to classify the particular type of calamity being dealt with beforehand. This will enable the people in charge to create solutions that deal particularly with its repercussions. Plenty of information should be sought on the catastrophe.
Information is the most important resource when it comes to dealing these calamities in a closed community such as campus. Having numerous outlets for information will lead to provision of contradicting data and hence loss of confidence. To avoid this, a team to take charge of information sharing channels must be created. Campus leaders can be used for this activity. Other influential members of society could be given strategic roles in this team as well.
The selection of a suitable spokesperson should be undertaken. This selection process must consider several qualities in this person such as their ability to study an audience before responding to question, resourcefulness, creativity and possession of information. Using the wrong terms or phrases could have unexpected results which is not a good thing. He should be a person of position in institution.
After this speaker has been selected, they should be allowed training and regular briefing to keep all members at per. Managing the media can be quite trick since news anchors are very canning at soliciting information. Monitoring and notification systems must be established and deployed as soon as possible. Multiple modalities should be used to ensure effective communications.
Before solutions can be put to action, it is paramount that the stakeholders in the matter. A thorough investigation must be launched as to avail a list of all probable parties that have much to lose or gain from the unveiling events. Working without this information can lead to the creation of biased remedies. A holding statement must be created for the time being as research is still ongoing.
The situation at hand must be assessed carefully. Reactions should come after enough information on the emergency has been gathered and properly analyzed. This step cannot be taken in advance and it therefore a management one. Damages that have been done should be evaluated and rectification measures sought as soon as the chaos is over.
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